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You shouldn’t have to worry about your gear not working properly, which is why we try to ensure that you’re getting the highest quality outdoor gear and accessories available. We want you to love your Calcutta Outdoors products, but if you’re dissatisfied for any reason, we want to make it right. If you’re unhappy with your purchase, please take the following steps:
If you run into any problems, feel free to call us at 800-871-3200 Damaged Items While we try to ensure that your product comes in mint condition, damages do happen. If you receive a damaged item(s), please take the following steps:
Depending on the nature of the damages, we will either email you a shipping label to return the product or the shipping service may deem a pick-up inspection necessary. In the latter case, we will provide instructions to prepare for the shipping company pick-up and return to sender. Defective Items We test our products to ensure that you’re getting the highest quality outdoor products out there, but mistakes do occasionally happen. If you discover that your product(s) is defective, please reach out to us within 30 days of delivery. For confirmed defective items, we will email a return shipping label to send the product(s) back.
Warranties on all Calcutta Outdoors products are non-transferrable and only applicable to the original purchaser with proof of purchase from an authorized retailer.
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